Privacy Policy

Who we are

Hinton Electrics is a sole trader electrical business operated by Tom Hinton, working from Hemel Hempstead and Pinner. When you contact us or use our website, we may collect personal information about you. This policy explains what we collect, why, and how we use it.

Contact: hintonelectrics@gmail.com · 07405 629 940

What information we collect

• Contact form submissions — name, phone number, email address, service type and any message you provide.
• WhatsApp / phone enquiries — your number and the content of your messages.
• Cookies — basic analytics to understand how visitors use the site (no personal data stored).

How we use your information

• To respond to your enquiry and provide a quote.
• To carry out the work you've requested.
• To send you your certificate or invoice after a job.
• We will never sell your data or pass it to third parties for marketing.

How long we keep your data

We keep your contact details and job records for up to 6 years for accounting and warranty purposes, in line with UK HMRC requirements. After this period your data is securely deleted.

Your rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you.
• Ask us to correct inaccurate data.
• Ask us to delete your data (where we have no legal reason to keep it).
• Object to us processing your data.

To exercise any of these rights, email us at hintonelectrics@gmail.com.

Cookies

We use minimal cookies to understand how the site is used. No personal data is stored in cookies. You can disable cookies in your browser settings at any time.

Contact & complaints

If you have any concerns about how we handle your data, please contact us first at hintonelectrics@gmail.com. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.