Terms & Conditions

1. About us

These terms apply to all work carried out by Hinton Electrics, a sole trader operated by Tom Hinton. By instructing us to carry out work you agree to these terms.

2. Quotes & pricing

• All quotes are provided free of charge and are valid for 30 days.
• Fixed-price quotes are agreed before work begins — no surprises on the invoice.
• If additional work is required that was not apparent at the time of quoting, we will inform you and agree a price before proceeding.
• Call-out charges apply as published on our pricing page.

3. Payment

• Payment is due on completion of work unless otherwise agreed in writing.
• We accept bank transfer, cash, and card payments.
• Late payment may incur interest at 8% above the Bank of England base rate.

4. Warranty

• All workmanship is covered by a 12-month written warranty.
• This warranty covers faults arising from our installation or workmanship only.
• It does not cover damage caused by misuse, third-party interference, or normal wear and tear.
• Manufacturer warranties on materials and equipment are passed on to you where applicable.

5. Cancellations

• Please give at least 24 hours' notice if you need to cancel or reschedule.
• Cancellations with less than 24 hours' notice may be subject to a call-out charge.

6. Liability

• Hinton Electrics holds £5 million public liability insurance.
• We are not liable for any indirect or consequential losses.
• Our liability is limited to the value of the work carried out.

7. Your responsibilities

• You must ensure safe access to the work area.
• You must disclose any known issues with the existing electrical installation.
• You must not interfere with any work in progress.

8. Governing law

These terms are governed by the laws of England and Wales.